Are Holland Bowl Mill products food safe?
Do
Holland Bowl Mill products come with a guarantee?
How
do I care for my wooden bowl, cutting board and other wood products?
•
Cleaning & Care Instructions
Can a wooden
bowl or cutting board that has an unpleasant build up and/or a
rancid smell be saved?
Can unfinished wooden bowls
be decoratively painted or stained?
Do wooden
bowls darken with age?
Are gift certificates available?
• How
to use the gift certificate
• Gift Certificate
Terms
Are products available at wholesale?
Can
a tour be taken of the Holland Bowl Mill production site?
Can
purchases be made directly at the Holland Bowl Mill?
Does
the Holland Bowl Mill ever have sales or introduce new products?
Does
the Holland Bowl Mill have a privacy
policy?
How can customer service be contacted?
When
is the Holland Bowl Mill open?
Where is the Holland
Bowl Mill located?
Are Holland Bowl Mill products food
safe?
All Holland Bowl Mill bowls and other wood products
are completely food safe. All finished wood products are treated
with B's Oil Salad Bowl & Wood Preserver. B's Oil Salad Bowl & Wood
Preserver is an all natural completely food safe wood conditioner
made from bee's wax and special natural oils and is available for
sale by clicking here.
Do Holland Bowl Mill products come with
a guarantee?
All Holland Bowl Mill wooden bowls and
cutting boards come with a lifetime guarantee. If your wood
bowl or cutting board ever cracks or warps from regular use, Holland
Bowl Mill will replace it with a new item of similar size and finish.
See below for care instructions for all your wood products. If
you have a problem with any of our other products please contact
us and we will do our best to make it right.
How do I care for my wooden bowl, cutting board and other
wood products?
To help keep your wood products beautiful for a lifetime of use they must be
properly cleaned and maintained. All wood products (except unfinished items)
from the Holland Bowl Mill are treated with B's
Oil Salad Bowl & Wood Preserver . This wood conditioner gives all wood
items a deep penetrating natural finish and protects the wood from moisture
and stains. The unique food safe formula in B's
Oil Salad Bowl & Wood Preserver works better than mineral oil alone,
and will never leave a buildup or become sticky to the touch like vegetable
oils can. Use as directed.
Cleaning & Care Instructions:
-Never soak wood products in water, or let water stand inside of a wooden bowl.
-Don't clean wood products in the dishwasher.
-Never use wood products in a microwave or conventional oven.
-Don't leave wood products in direct sunlight for long periods of time.
To
clean, we recommend using warm water, a small amount of mild soap and a non-abrasive
cloth or sponge to clean your wood item, then hand dry. You will occasionally need to retreat your wooden bowls, cutting boards, and
utensils with an application of B's
Oil Salad Bowl & Wood Preserver to preserve the moisture content
of the wood. Without a protective coating the wood will dry out and may crack,
warp or become stained. When the wood appears dry or about every other month
(depending on frequency of use), apply a coat of B's Oil Salad Bowl & Wood
Preserver as directed. To purchase B's Oil Salad Bowl & Wood Preserver
click here .
Do not use vegetable oil to protect your wooden bowls,
cutting boards or other wood products! Vegetable oils will build
up over time leaving the wood tacky and sometimes rancid. See
the following question for help on how to remove vegetable oil
buildup.
Can a wooden bowl or cutting board that has an unpleasant
build up and/or a rancid smell be saved?
Yes, a wood bowl can be revived by using a non-abrasive scrub pad, lemon juice,
and pumice dust to remove the oil build up that has probably occurred over
many years of use. This build up is likely caused by the use of a vegetable
based oil or lard to preserve the bowl. Unfortunately using vegetable oil creates
a breeding ground for bacteria, which then builds up and becomes gummy or tacky
to the touch. In most cases using the pumice and lemon juice will safely remove
the old layers of vegetable oil and the smell. It will probably take more than
one application of lemon juice and pumice to do the job. Once the old oil layers
are removed, clean the bowl with warm water and a mild soap and hand dry. When
the bowl is completely clean and dry apply a coat of B's
Oil Salad Bowl & Wood Preserver to properly preserve your bowl.
Can unfinished wooden bowls be decoratively painted or
stained?
Yes, all Holland Bowl Mill unfinished bowls are fine sanded and ready for staining,
painting, burning or carving. Many artists buy Holland Bowl Mill wooden bowls
and make beautiful works of functional art. See the links page
for a list of artists that use Holland Bowl Mill products.
Do wooden bowls darken with age?
Yes, over time wood bowls and cutting boards will darken to a deeper
rich color if properly maintained. This change in the coloring
of the wood is a primary reason why antique and primitive wooden
bowls are so popular with collectors.
Are gift certificates available?
Gift certificates can be purchased through the Holland Bowl Mill secure online
website by clicking here,
or by phone at (800) 774-1230.
A letter or email notification will be sent to the recipient of
the gift certificate. A gift certificate registration number and
explanation on how the certificate can be used will be included in
the notification. A personal message may also be included.
The recipient of the gift certificate will be able to purchase items
through the Holland Bowl Mill website and then complete the purchase
using the gift certificate registration number in the appropriate
section of the order form or they can complete the order by phone.
Gift certificates are available in amounts from $10 to $300. Click here to
go to the secure online gift certificate page.
How to use the gift certificate:
- Access the web site at www.hollandbowlmill.com
- Select
the desired products to be purchased and place them in the shopping
cart.
- Click the "Checkout" button under the "Your
Cart" section on the left side of every catalog page.
- Fill
out the name and address information and select a shipping option,
then click the submit button.
- Select "Gift Certificate" under
payment methods and click the continue button.
- In the
Gift Certificate information section near the bottom of the page
enter the gift certificate registration number and click the
submit button.
- If the order is for more than the gift certificate
amount the difference must be paid by credit card through the
web site as indicated.
- If the order is for less than the
gift certificate amount the system will apply the balance to
future purchases using the same gift certificate registration number.
Gift Certificate Terms
· Gift Certificates are not redeemable for cash and are not refundable.
· If an order exceeds the amount of the gift certificate, the balance
must be paid using a credit card.
· If you have any questions, send us an email or
call our customer service department at 1-800-774-1230.
Are products available at wholesale?
All Holland Bowl Mill products are available at wholesale prices for retailers,
distributors and for export. Contact us at 1-800-774-1230 or send us an email for
more information.
Can a tour be taken of the Holland Bowl Mill production
site?
As much as we would like to show the public how
we make our wooden bowls and other products we are unable to give
actual site tours at this time. We do have a virtual tour of the
Holland Bowl Mill, which can be seen by clicking here.
Can purchases be made directly at the Holland
Bowl Mill?
At
this time sales can only be taken through our secure online catalog
or by phone. We plan to have an on site store in the near future
and will notify all our customers when this store opens for business.
Does the Holland Bowl Mill have a privacy
policy?
Yes, all the information collected on this site
will be kept strictly confidential and will not be sold, reused,
rented, disclosed, or loaned. Any information given to the Holland
Bowl Mill or any of its employees will be used only in ways that
have been specifically consented to by the customer. If you have
any questions, please feel free to call or email us.
How can customer service be contacted?
Holland Bowl Mill can be reached by phone at: (800) 774-1230, fax at: (616)
396-0642 or by email.
When is the Holland Bowl Mill open?
The Holland
Bowl Mill is open Monday through Friday 8:30 AM to 5:00 PM EST. Orders
may be placed through this web at any time and will be processed
the next business day.
Where is the Holland Bowl Mill located?
The Holland Bowl Mill is located near the intersection of Interstate 31 and
James Street in Holland, Michigan. The address is:
Holland Bowl Mill
120 James Street
Holland MI 49422-2102
Phone (800) 774-1230
Fax (616) 396-0642 |
